I interviewed at Royal Mail in April 2019. If you’re making a move from within Royal Mail it might be worth contacting the manager you will potentially be working with in the new role to try and better understand what they are looking for in a candidate, and to ask any questions you may have after you have read through the job advert and job description. The process took 4+ weeks. You will not be studying for aptitude tests the same way you study for behavioral tests. I applied online. Group interview with three prospective employees, mainly consisted of filling out contract forms whilst ID, P45 and other documents were taken for photcopying. There are currently no benefit reviews for this company. Firstly, you will need to fill out a short application form, and then upload photographs of your identification. Give yourself enough time for the job interview preparation. Describe a stressful situation you've been in and how you dealt with. Started off with sorting out paperwork requirements (passport, driving licence, confirmation of NI - you will need originals and copies) and then had role explained. © Royal Mail Group Ltd 2020. These skills, if possible, should align with Royal Mail’s guidelines for the job—these guidelines detail particular competencies and qualities they look for in candidates for certain jobs.

The assessment center is the final stage of Royal Mail’s hiring process. We need to do it very quick as possible. By using this website, you agree to this use. Once passed that stage, was called in for an interview at the local delivery office. See the SOARR (Situation, Objective, Action, Result, Reflection) model example in the "At the Interview" section as a guide on how you should answer competency type questions. The interviewer put me at ease straight away and then proceeded to ask some situation questions and general workplace questions i.e. I interviewed at Royal Mail. At the assessment center, candidates participate in a variety of activities. Why are you interested in Royal Mail? What you should take with you to the interview: Do not cram the night before the interview - just refresh yourself with the key points. how would you deal with unhappy customers. Comprehensive Practice for Royal Mail’s Tests. ”. Being enthusiastic and positive throughout the interview will let the interviewers know that you want the job.

I applied through Royal Mail website. If you do have any suggestions about the site you can submit them as part of our feedback competition. This makes preparing for it a little tricky. Pros: “Holidays when you can take them !!! If you do not fully meet all of the requirements stated in the advert think about how you will bridge any knowledge/skill gaps that you may have.
Either way, the tests offer Royal Mail with an objective measure of the candidate’s aptitude and personality. Online assessment including hazard perception test as well as scenario based questions. Drink water if your mouth is dry; this will also give you some thinking time. They also give you the chance to find out more about the role you’re applying for and to see if the job is the right one for you. 1. It is around 10 mins sorting example question.

There are time limits and the questions are adaptive, meaning they get increasingly harder. Best of luck! Once approved, you can accept your personal job offer online, and we will send any induction and welcome information via email before we welcome you into Royal Mail. These may include problems or current industry trends. You don't need to include your name or contact details, but if you need us to get in touch, you can. See the SOARR (Situation, Objective, Action, Result, Reflection) model example in the "At the Interview" section as a guide on how you should answer competency type questions. If you got stuck they would ask a follow up question. The online assessments are sent to the candidate via email and must be completed within three to five days. ), making improvements to a process, developing a new process, making changes in your workplace, physical activity you have done (outside work is accepted here). You should wear something smart and professional. A fairly relaxed interview with a panel of two people. The interview consisted of competency based questions which covered team work, health and safety, customer service (heavy on this! A handful of questions will implicitly or explicitly ask about your connection to these values. Additionally, this section will inquire about certain restrictions or possibly opportunities one is willing to take with the company. At the end of the interview you will have an opportunity to ask the interviewers any questions. The more you practice, the more professional answers you deliver. They ask you 7 long questions/scenarios from past experiences and write down your reply on to individual bits of paper. My interview was the end of April, by 28th May I had no response.
tell me about a time you worked in a team. Royal Mail is the United Kingdom’s official courier service. These stages look at a variety of qualities such as intelligence and personality. At the end they ask you about van checks, what hours you would be happy working etc. Royal Mail is also looking for a candidate that shares their values. 2. We’ve made our application process easier and safer than ever. The assessor will be noting each candidate’s dynamic in the group and how well they work with others. I couldn't find a telephone number to call so I emailed the HR contact who had emailed me, asking for an update... no response. Royal Mail’s group exercise is a team building and leadership activity. They are keen on candidates who will be an asset to the team and who will be a positive influence on the company’s environment. They want you to approach the questions in the STAR fashion, so a bit of planning does help as you'll be able to confidently answer.I was told I would hear back in 7-10 working days if successful or not.


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