Check out PaymentCloud for hard-to-approve merchant accounts, or call  (888) 506-7859. 1033 Demonbreun Street, Suite 300 Nashville, Tennessee 37203, 600 Las Colinas Blvd., Suite 1200, Irving, Texas 75039, reporting it to the relevant supervisory organizations, how to cancel their accounts without paying a fee, fee reduction audit from an independent third party, more affordable options with better reviews. I’ve work with trust since almost 2009 and they have gone downhill since Sphere took over. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations. The worst business I ever met. Sphere is headquartered at 1033 Demonbreun Street, Suite 300 Nashville, Tennessee 37203, but its merchant services division is headquartered at Anovia Payments’ old headquarters of 600 Las Colinas Blvd., Suite 1200, Irving, Texas 75039. But opting out of some of these cookies may have an effect on your browsing experience. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Many of the card offers that appear on this site are from companies from which we receive compensation. They have a lot of hidden fees and raise the ratio as much as they want. Choose the right processor for your business. Merchants in this situation can benefit from learning how to cancel their accounts without paying a fee. We are able to locate only a few Sphere complaints, but we have found more than 70 Anovia Payments complaints on this and other consumer protection websites. I know that they bought one seemingly great running company (trust commerce) and one really shitty run company (anovia) and combined them to form Sphere in late 2017. The Sphere website lists a phone number for general customer support and an email form for non-urgent issues. This website uses cookies to improve your experience while you navigate through the website. Why Fattmerchant I understand that there are fees associated with every merchant service but none of the additional fees or contract was discussed prior to me signing up. Anovia does not list its pricing and fees on its website, but we have been able to determine some of the company’s costs by reading merchant complaints. While this is preferable to the industry standard of hiring independently contracted agents, it is worth noting that Anovia is partnered with a telecommunications company called ACN to refer merchants. Sphere currently has a “B” rating with the Better Business Bureau and is not BBB accredited.

Available as a monthly or annual membership, PreSonus Sphere gives you licenses for and access to the following: Studio One Professional, the only DAW that lets you compose, record, produce, mix, master, publish and perform all from a single, intuitive application. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with CardPaymentOptions.com, Inc. ("CPO") in any form. I asked for the refund and they put me thru the loops of the phone calls and was never successful. You can contest chargebacks by supplying evidence that counters the customer’s chargeback claim and then submitting the following evidence to your merchant account provider. If you have any knowledge about the standard Sphere contract, please leave that information in the comment section of this review. Our mission is to provide you with the best information regardless of generating income. The sole purpose of the material presented herein is to alert, educate, and inform readers. DO NOT USE THIS COMPANY AT ALL COST!! Now it’s another cruddy iso. If you work for a dishonest company like this, you should be ashamed of yourself. The Sphere® Credit Card is one of the top cards on the market for its excellent intro APR on both purchases and balance transfers. Complainants mention a wide range of different issues, including internal problems among employees, inaccurate pricing quotes, undisclosed contract terms, costly one-time and recurring fees, unreachable customer service, and unexplained fund holds. However, pricing on either of those services is not disclosed.
Additional rates and fees, including gateway fees, technical support fees, batch fees, and additional transaction rates typically apply to these e-commerce services. Do you need a merchant account provider that integrates with QuickBooks? Sphere also has a referral program in place that allows business owners to make residuals by referring other merchants to Sphere.
This is important because most agencies will not get involved unless you have made a good faith effort to settle the disagreement directly. Absolute scam! Fattmerchant has passed our review with flying colors due to a highly-reviewed support, and rock-bottom fees, a month-to-month service agreement, no cancellation fees, no hidden fees, and having wide variety of processing solutions. We live by the same values we expect to see from the companies we review: Honesty, transparency and respect. Do you have job security?


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