Attendance rate – The percent of blocks you schedule that you attend.Acceptance rate – The percent of offers that you accept.Block drop rate – The percent of blocks you schedule, but drop before or during the block. We’ve partnered with Bluemark to provide you access to personal protective equipment. Before we delve into all the issues you might face and how to handle those issues, here’s a quick rundown on how to best reach driver support. Grubhub is working hard to ensure the safety and health of our drivers during this time.
Ninety-nine percent of the time, a delivery driver visit is an easy and casual handoff with no drama.
Can I sign up to deliver using my bicycle? No payout amount will be lower than $100 for any individual driver.
3 weeks.
Once your account is reactivated, you can start delivering with Grubhub again. Well, most of the time, yes. If at any point in time you: (i) test positive for COVID-19, or (ii) are contacted by health authorities directly regarding potential exposure, please disengage with deliveries immediately. Find Tons Of Gigs On The New Gigworker Marketplace, you can learn more about the process here, Ensure the “Do not disturb” feature is off, Close any apps running in the background, specifically streaming and social media apps, Turn off “low power” or “battery saver” mode, Ensure that WiFi is off and cellular data is enabled, Ensure the “ringer” and “media” volume control is turned up, Ensure the GH for Drivers app is “Set as priority” under “App notifications”.
Completing Deliveries.
Managing Your Schedule. After the 14-day period is over, please reach out to Grubhub to reactivate your Grubhub for Drivers account. What do I do if a restaurant refuses to make an order? Placing your order with a different email address will result in delays or cancelation of your order. Simple, right?
to help prevent the spread of infectious disease, you should stay home if you are feeling sick. It depends on your market.
Levels are updated weekly based on your delivery stats over the last 30 days. Contact [email protected], and they will work with you to sort out the problem. The Grubhub Driver Card What is the Grubhub Driver Card? Whether you need help or not, this guide is for you. Grubhub has created a process to seamlessly help you with temporarily getting off the road while you recover. Looking for a great way to feed the office? 1855. You should allow 5 business days for eligibility to be confirmed, assuming required documentation is provided in a timely manner. *Drivers will need to provide Grubhub with proof of a diagnosis of COVID-19 in the form of either: The documentation must specifically reference your risk of spreading COVID-19 as the reason for self-isolation. But there are always issues.
If a business wants to join the Grubhub family, send them to get.grubhub.com. Is Your Restaurant Website Mobile Friendly? Who is eligible for the one time pay adjustment? If you’re injured or anyone’s immediate safety is threatened, please reach out to your local emergency services. Can I continue to deliver with Grubhub during the request process? It all starts with your delivery stats. © 2020 Grubhub Holdings Inc. All rights reservedGrubhub Driver Store powered by Bluemark. Do I still get paid? Applying to be a Grubhub Delivery Partner Why deliver with Grubhub? Giving drivers like you the best experience possible is extremely important. What are the CDC's recommendations for health and safety? Here are some common issues and how to handle them. What do I do if the restaurant is out of the diner’s menu item? Sign in. Why does my Instant Cash Out take a few days to process. Here are some situations where you may need live chat as a driver and how to open up a chat window in your Grubhub For Drivers app: If there’s an issue before a scheduled order: If you need help before your scheduled start time, head to your tasks, open your order, and select “There’s a problem” at the bottom of the page. What do I do if the diner is requesting a refund for the item? © 2020 Grubhub Holdings Inc. All rights reserved.
We’ve covered what to do when you have issues with the app and what to do when stuff happens during a delivery, so let’s get to other questions drivers might have.
My Grubhub Driver Card isn’t working, can I use my own credit card and get reimbursed? If your phone isn’t notifying you about new orders, Grubhub has a few suggestions for how to deal with it: If you are not receiving any notifications for orders, try the following: If you are using an Android to perform deliveries, try the following: One of the solutions above should fix your problem. Can I apply to deliver in more than one market? If they don’t answer, wait for 5-10 minutes as the diner will usually call back after they’ve been contacted. Tips & Best Practices. When you click through the links on our site, we may earn affiliate co mmissions. Once you’ve been accepted (congratulations!) Use the button below to connect now. And everywhere they are located, they’re always on the lookout for people who can provide, friendly, reliable service as a delivery driver. So you simply need to navigate to the restaurant, pick up the order, drive to the destination, and deliver the food. Not getting notifications is a common problem on some phones and can be a pain for Grubhub drivers who don’t want to open the app every 30 seconds to see if a new order has come in. As the company has merged with Seamless, they provide one of the largest networks of any online delivery service. Add larger meal options to your menu Learn more.